Ann Okupski

Director Organizational Learning and Development

Ann Okupski is a high-level expert, who works in Boys Town main office of which is in 9. on the position of Director Organizational Learning and Development from 2019. Ann Okupski gained professional experience in more than 11 positions at different companies. Ann Okupski went to the University of Nebraska at Omaha and received education there from 1988 to 1992. Washington, DC is the city, where this expert was lastly known to settle. The person's email address and number can be easily accessed through Connexy on demand.
Name variants:
Anna Okupski, Annabel Okupski, Deanne Okupski, Hannah Okupski, Marianne Okupski, Susan Okupski

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Contact Information

Last Update
Jul 14, 2022
Email
ao**@kastle.com
Location
Washington, DC
Company

Workplace

Boys Town
Director Organizational Learning and Development

Boys Town, NE

Industry

Individual & Family Services

Work History

Director Organizational Learning and Development

378 Bucher Dr, Boys Town, NE
Identifying the immediate and long term strategies to support organizational strategic objectives and organizational performance by designing, implementing performance management systems and...
from Apr 2019

Director Training

6402 Arlington Blvd, Falls Church, VA 22042
Kastle Systems is an international security company that has been protecting commercial buildings and tenants for over 40 years. Because hardware and software alone cannot ensure security, K...
Mar 2015 — Apr 2019

Director Training Implementation

7700 Wisconsin Ave SUITE 500, Bethesda, MD 20814
Responsible for design, management, and execution of user adoption plans of online resource implementation for 1200 educational institutions. Supervisory responsibility for a team of high pe...
Dec 2012 — Oct 2014

Training Manager

400 Rivers Edge Dr, Medford, MA 02155
Develop, manage and execute strategic plans for Tucson, AZ and Sault Ste. Marie, ON contact centers. Managed 10 trainers across sites. Key areas of focus on product training and operational ...
Jan 2011 — Jun 2012

Training Manager Merchant Solutions

1620 Dodge St, Omaha, NE 68102
Develop, manage and execute strategic plans for training and customer experience for 500 employee division. Key areas of focus include consulting and supporting Inside and Regional Sales org...
Mar 2008 — Oct 2009

Director Community Interaction

2211 north 1St St, San Jose, CA 95131
Oversaw the management of multiple strategic support departments within PayPal Operations Headquarters including: Content Management; Customer Satisfaction; Quality Development; Community Ev...
Mar 2006 — Feb 2008

Vice President of Training and Quality-Inbound

Repeatedly promoted during 18 year career at West to manage and develop Training Managers, Curriculum Developers and Quality Assurance staff across 20 separate sites. Responsible for proacti...
May 2004 — Mar 2006

Director of Training and Quality

Promoted to manage, and develop Training Managers, Curriculum Developers and Quality Assurance staff across 12 separate sites. Responsible for proactively identifying and creating training ...
Feb 2002 — May 2004

Director of Process Improvement

Promoted to manage and develop staff across 9 separate sites. Responsible for implementing monitoring software, Witness, at additional sites. Assembled and conducted internal quarterly audit...
Jul 2000 — Feb 2002

Director of Quality Assurance

Promoted to manage and develop 80 employees across 7 separate sites. Proactively identified and resolved client concerns and issues while also building long-term ongoing relationships. Ident...
Dec 1998 — Jul 2000

Senior Project Manager

Promoted from Project Manager to function as liaison between the client and internal departments and maintain 3 Fortune 500 clients concurrently. Responsible for training and review of all n...
Dec 1997 — Dec 1998

Education

Occupations

Executive
Director
Health Specialist
Certified Nurse Aide
Security
Engineer
Customer Service
Sales Specialist
Client Service Officer
Juris Doctor
Managers
Accountant
Account Manager
Operations Manager
Nurse
Nurse Practitioner

Skills

Training
Leadership
Project Management
Call Centers
Coaching
Management
Process Improvement
Recruiting
Quality Assurance
Call Center
Leadership Development
Program Management
Human Resources
Performance Management
Training Delivery
Project Planning
Account Management
Hiring
Mentoring
Customer Service
Site Planning
Client Liaison
Curriculum Development
Training Needs Analysis
Event Planning
Event Management
Curriculum Assessment
Employee Engagement
Training and Development
Culture Change
Change Management
Rewards Programs
Employee Recognition
Performance Metrics
Crm
Business Coaching
Call Center Development
Client Services
Client Relations
Organizational Leadership
Team Leadership
Cross Functional Team Leadership
Higher Education
Educational Leadership
Adult Education
Executive Coaching
Kpi Implementation
Training Analysis
Curriculum Innovation
Group Activities
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