Name variants:
Alan Fry
Contact Information
Last Update
Jul 11, 2022
Email
fo**@myopera.com, al**@aol.com
Location
Rudytown, PA
Company
Workplace
Colleagues
Work History
Application Maintenance Tier 2
110 east Pennsylvania Blvd, Trevose, PA 19053
from Apr 2020
Information Technology Analyst
Prepared laptops/PCs with new image to be put on OAG network domain and named
Wiped and swapped out laptop/PC hard drives
Cleaned/organized data center and installed APC unit backup power...
Nov 2017 — Jun 2018
Technical Support Analyst
P/O Box 3165, Harrisburg, PA
Provide technical support to Rite Aid store employees using ServiceNow ticketing system
Troubleshoot mainframe application and handle server computer issues
Work on networking problems wi...
Apr 2017 — Oct 2017
Service Desk Support Analyst I
5095 Ritter Rd SUITE 112, Mechanicsburg, PA 17055
Provide technical support for clients that purchased IT services from Prelude Services
Resolve problems dealing with Citrix application console
Work extensively with Active Directory
Mar 2015 — Nov 2016
Helpdesk Analyst
Clients: A.M. Castle Co. & State Department of Labor and Industry
Created, resolved, & escalated tickets using BMC Remedy Action Request System
Fixed issues with a mainframe application, ...
Jan 2014 — Mar 2015
Database Analyst Intern
1144 Kennebec Dr, Chambersburg, PA 17201
Imported potential new employee resume data into Microsoft SQL Server to query for common new trends and skills in IT industry. Logged daily accomplishments to assist in writing of summary r...
Jan 2010 — Jun 2010
It Security Intern
2500 Elmerton Ave, Harrisburg, PA 17110
Redesigned IT Security website in notepad with other members of the intern team. Assisted with HIPAA, SAS 70, and SOX compliance audits using Excel & Excel macros. Controlled employee/custom...
2007 — 2008
Education
Occupations
IT Professional
Information Systems Analyst
Sales Specialist
Equipment Tools Purchasing Agent
IT Analyst
Department Store Salesperson
Retail Salesperson
Skills
Html
C#
Sdlc
Visual Basic
Css
Unix
Microsoft Sql Server
C++
Javascript
Oracle Sql Query
Asp
Pl Sql
Software Development Life Cycle
Ftp
Entity Relationship Diagramming
Dynamic Programming
Static Programming
Microsoft Project