Proximity Software

Proximity Software is a small, three-employee IT services firm based in Austin, Texas. The company focuses on helping businesses adapt to changing customer needs through innovative Omni Channel and process automation solutions powered by artificial intelligence. Proximity Software specializes in automating internal processes to reduce operational costs and increase return on investment. They assist clients with data ingestion from any source, data extraction, and the execution of automated processes, even for systems lacking APIs or documents previously deemed unreadable by OCR technology. Their expertise extends to automating data entry tasks, eliminating the need for costly outsourcing to BPO providers. The company differentiates itself through its founder's proven track record of implementing solutions that have lowered customer contact rates, reduced cost per call, and significantly increased customer satisfaction (NPS) by delivering predictive, proactive, and contextually relevant customer experiences. Proximity Software utilizes machine learning to gain a deep understanding of customer behavior, enabling businesses to personalize and optimize customer interactions for superior results. For more information about Proximity Software and its solutions, visit their website at proximity-software.com.