Investigator Support Services Inc

Investigator Support Services Inc. is a United States-based company located in Chicago, Illinois. With a team of 10 employees, they have been serving the biopharmaceutical industry for over 20 years. Investigator Support Services specializes in site selection for clinical trials and provides a global healthcare contact center. Their site selection services aim to mitigate risk by offering fully vetted sites across North America, leveraging longstanding partnerships and hand-selecting locations that meet specific study parameters. The company also offers direct connections between sponsors, CROs, and sites for seamless contracting and payment. Their global healthcare contact center provides multilingual communications in over 35 languages, supporting product development, promotion, and safety programs. They offer 24/7/365 live agent support, interactive voice response, web solutions, social media management, and other tailored solutions. Their call center employs over 600 agents, including both lay and licensed healthcare professionals, to ensure comprehensive support for clinical trials and post-approval programs. Investigator Support Services distinguishes itself through its depth of experience, geographic reach, and technological infrastructure. Their commitment to providing no-cost services to sponsors and CROs further highlights their dedication to client support. For inquiries or to learn more about their services, please visit their website at istrials.com.