Chatham Partners

Chatham Partners is a privately held research consulting firm located in Waltham, Massachusetts. Founded in 1991, the company employs 10 individuals and generates approximately $8 million in annual revenue. Chatham Partners specializes in providing customized research programs and strategy consulting services to institutional financial services companies. Chatham Partners focuses on helping investment management, retirement services, and global securities services providers enhance their sales and client retention strategies. Their core research programs include New Business Win/Loss Analysis, Intermediary Perception Analysis, Post-Implementation Analysis, Client Satisfaction Analysis, and Departed Client Analysis. These programs aim to provide clients with valuable insights into client and prospect perceptions, enabling them to identify strengths, weaknesses, product gaps, and other client needs. Chatham Partners distinguishes itself by offering clients direct access to their clients' feedback through survey responses and interview transcripts. This firsthand access empowers clients to respond directly and individually to customer feedback, fostering stronger relationships and improving service offerings. Interested parties can learn more about Chatham Partners' services by visiting their website at chathampartners.com.