CallCenterQAorg

CallCenterQA.org is a consulting firm headquartered in Boston, Massachusetts. The company employs 8 people and generates an annual revenue of $2.5 million. CallCenterQA.org specializes in enhancing the quality and performance of call centers for organizations across the United States. They offer a range of services including detailed and objective call and competitor analysis. The company's expertise focuses on improving customer service, satisfaction, and retention. CallCenterQA.org is committed to providing objective, impartial observations to measure the quality of service provided by call center agents. A key aspect of their approach is creating employment opportunities for disabled adults and home-based parents seeking careers in call center analysis. For more information about CallCenterQA.org's services and employment opportunities, visit their website at callcenterqa.org.