Victor De Mello is a high-level professional, that works in Directv main office of which is in 88. on the position of Satellite Technician at Directv from 2015. Victor gained professional experience in more than seven positions at different companies. Victor De Mello has professional qualifications: Sbca. Menos, Arkansas is the city, where this person was lastly known to live. Victor De Mello's email address and number can be accessed through this website by request.
Name variants:
Vic Mello,
Vick Mello
Contact Information
Workplace
Satellite Technician at Directv
El Segundo, CA
Industry
Telecommunications, Digital Television Entertainment, Cable Tv Service, Satellite Tv Service
Colleagues
Work History
Satellite Technician at Directv
2230 east Imperial Hwy, El Segundo, CA 90245
Installation, service, and troubleshooting of DirecTV and customer owned systems
Performs the maintenance of the CPE equipment, wiring & jacks inside the customer’s premise
Educate custom...
Mar 2015 — Jul 2017
Operations Specialist
7135 east Camelback Rd Unit #260, Scottsdale, AZ
from Jul 2017
Routing Coordinator
2230 east Imperial Hwy, El Segundo, CA 90245
Identify opportunities to optimize technician productivity and customer satisfaction
Make decisions about daily workflow issues and propose solutions as needed
Up schedule future work to ...
Oct 2014 — Mar 2015
Fulfillment Coordinator 3
Philadelphia, PA
Opening, Closing and adjusting job pools to ensure technician productivity
Daily routing of work, including leakage and home security specific technicians
Future pre-routing and technicia...
Aug 2012 — Jul 2014
Advanced Services Supervisor
Philadelphia, PA
Monitoring and documenting daily metric reports
Identifying strengths and areas of opportunity, and coaching accordingly
Driving agent accountability, while focusing on key business impac...
Oct 2011 — Aug 2012
Advanced Services Lead
Philadelphia, PA
Extensive troubleshooting support to frontline employees for Comcast services
Resolving escalated customer concerns
Subject Matter Expert for Comcast services, methods and procedures
Ide...
Dec 2009 — Oct 2011
Customer Account Executive
Philadelphia, PA
Extensive troubleshooting for Comcast voice, internet, and video services
Billing and Order Entry
Facilitation of Team Huddles
Peer Coaching and Coordination of Team Projects
Subject Ma...
Dec 2008 — Dec 2009
Occupations
Technician
Sales Specialist
Equipment Tools Purchasing Agent
Technical Specialist
Technical Support Specialists
Department Store Salesperson
Retail Salesperson
Skills
Broadband
Call Centers
Troubleshooting
Telecommunications
Voip
Customer Satisfaction
Customer Retention
Coaching
Home Networking
Telephony
Technical Support
Vod
Help Desk Support
Video
Vendor Management
Html
Networking
Php
Graphic Design
Computer Repair
Cabling
Salesforce.com
Docsis
Workforce Management
High Speed Data
Copy Editing
Organization
Mysql
Automotive Repair
Call Center
Contact Centers
Team Building
Grammar
Home Repairs
Iso 9000
Aircraft Maintenance
Satellite Tv
Coaxial Cable
Surround Sound
Digital Tv
Smart Tv
Hdmi
Ethernet
Customer Education
Customer Service
Customer Support