We found the following information about Scott Mowrer at Tripactions, where Scott Mowrer has worked as a Director of Travel Support since 2019. Scott's total work experience is over 35 years, during which time they had at least 12 jobs at different companies to develop skills. Scott studied at the University of Arizona from 1991 to 1994. Scott received the following certifications: Six Sigma Green Belt and Lean Kaizen Facilitator Certified and Lean Six Sigma Institute. Scott Mowrer is skilled in two languages: Dutch and Spanish. Scott can be found in Plano, Texas – where the professional is currently located. You can find Scott Mowrer's current phone number and email with our search.
Name variants:
Scotty Mowrer
Contact Information
Workplace
Colleagues
Work History
Director - Global Account Management
Overseeing Global Account Management for 2 Financial Sector clients:
36 countries serviced, with combined total of over 100,000 transactions globally
Regional direct reports for EMENA, AS...
Sep 2015 — Jun 2018
Director, Global Travel Operations and Account Management
Managed 4 Regional Service Centers (Greater China (Shanghai), Singapore, London and Austin, TX)
Oversight for 2 local centers (Brisbane and Tokyo)
Utilizing proven Continuous Improvement ...
Jun 2012 — Sep 2015
Director, Continuous Improvement - Egencia North America
Director of Continuous Improvement (June 2007 – Nov 2011)
o Managed resource teams of 400 people and Operating budget of $30 Million
o Maintained Service Quality Assurance scores of 85% o...
Mar 2002 — Nov 2011
Director of Travel Consultant Support
Managing 6 aspects of Agent Support for Expedia Corporate Travel:
Training and Development
Quality and Communications
Client Resolution and Escalations
Project Management Group
Agent E...
Jun 2007 — May 2011
Senior Manager of Training, Quality and Communications
Managing 3 aspect of Global Customer Service:
Quality and Communicaitons
Training and Development
Client Resolution and Escalations
Jul 2005 — Dec 2006
Manager Business Integration and Training
Liaison between developers of the website and the front-line travel agents servicing our customers by working with Program Managers to determine the requirements and specifications for new ...
Mar 2002 — Jul 2005
Manager of Training and Development
Managed Global staff of 12+ trainers
Managed Curriculum Design staff
Conducted GDS and Travel specific New Hire training
Lived in Philippines, Makati City part time
Designed and impleme...
Feb 2001 — Mar 2002
Instructor of Onsite and Classroom Training
Dedicated trainer for Fortune 500 Companies - Provided classroom/onsite training and support
Aug 1999 — Feb 2001
Training
Ran a travel school at night
Managed new hires through 6 week training program
Conducted recruiting, Quality Assurance Evaluations and Customer Service/Skill Training
Apr 1997 — Aug 1999
Trainer
Trained New Hire staff in 1,000 seat call center facility
Delivered Customer Service and Skill training
Served on a Continuous Improvement project, proposing new ideas to the President an...
May 1990 — Apr 1997
Education
Sep 1991 — Jan 1994
1982 — 1986
1978 — 1981
Occupations
Executive
Director
IT Professional
Computer Software Professional
Sales Specialist
Corporate Travel Expert
Manager
Operations Manager
Software Developers
Travel Counselor
Travel Agent
Skills
Management
Process Improvement
Training
Leadership
Call Centers
Customer Satisfaction
Customer Service
Travel Management
Account Management
Crm
Vendor Management
Project Management
Strategy
Team Leadership
Sabre
Outsourcing
Strategic Planning
Online Travel
Quality Assurance
Team Building
Call Center
Operations Management
Cross Functional Team Leadership
Six Sigma
E Commerce
Change Management
Visio
Business Process Improvement
Recruiting
Leadership Development
Product Development
Program Management
Airlines
Microsoft Office
Budgets
Customer Experience
Global Solutions
Lean Management
Team Management
Budgeting
Business Strategy
Performance Management
Business Analysis
Start Ups
Public Speaking
Coaching
Process Engineering
Requirements Analysis
Organizational Development
Contract Management
FAQs about Scott Mowrer
What is the profession of Scott Mowrer?
This professional's job is Director of Travel Support
What jobs is Scott Mowrer proficient at at?
The expert is proficient at Executive and Director jobs.
Where is Scott Mowrer currently located?
Scott Mowrer is located in Plano, Texas.
What is the professional's email?
The expert's email is sc**@hotmail.com.
How many companies did Scott Mowrer work at?
Scott Mowrer worked at 12 jobs.
Where has Scott Mowrer studied?
Scott studied at the University of Arizona from 1991 to 1994.
Are there any professional certifications Scott Mowrer has?
The professional received the following certifications: Six Sigma Green Belt and Lean Kaizen Facilitator Certified and Lean Six Sigma Institute.
What languages does Scott Mowrer speak?
Scott Mowrer speaks Dutch and Spanish.