Jun 22, 2022
Credit Management Company
Promoted to Collections Manager after 9 months of consistent and proven results. Increased fee each month substantially over previous year with comparable placement. Manage collector/house d...
from Jan 2013
Implement and drive strategy for collectors across various medical/educational/legal clients. Manage collector/house desks to increase penetration and drive collection dollars. Monitor inbou...
Apr 2012 — Dec 2012
Senior Credit/Collections Supervisor
•Responsible for production of 60-70 FTE for a Texas based utility client. •Coach and develop direct reports to meet client sales initiatives. •Create customer for life campaign to drive cus...
Jan 2010 — Feb 2012
•Created staffing and planning/capacity models to achieve Service Level on a daily basis over all hours of operation. •Internal revenue and expense forecasting on a day/week/month/year basis...
Aug 2004 — Jan 2010
Customer Service Supervisor
•Participated in start-up recruiting and job fair efforts to promote company brand and recruit 150 FTE •Responsible for 35-40 direct reports and drove them to meet attendance, schedule adher...
Jun 2003 — Aug 2004
•Handled customer service and credit/collection in-bound and out-bound phone calls with duties including enrollment of new customers, negotiating arrangements and processing payments for exi...
Aug 2001 — Jun 2003
Verification Department Manager
•Conducted obtain sales calls via dialer to confirm magazine subscription orders, collect down payment, and up-sale future subscriptions. •Responsible for production of 6-8 agents and calcul...
Jun 2000 — Aug 2001
Finance and Accounting Specialist
Business Process Improvement
Microsoft Office Applications
Cms Performance Management Software
What's the main profession of Michael Anderson?
Michael Anderson is a Senior Manager Practice Solutions.
What jobs is Michael Anderson a professional at?
Michael is a professional such jobs as Executive and Senior Manager.
Where does Michael Anderson live?
Michael Anderson lives in Pittsburgh, Pennsylvania.
What is the expert's email?
Michael Anderson's email is firstname.lastname@example.org and email@example.com.
How many companies did Michael Anderson work at?
Michael Anderson worked at seven jobs.
Where has Michael Anderson studied?
Michael studied at the California University of Pennsylvania to 2003.
Are there any professional industries, that Michael Anderson is connected to?
This professional works in Financial Services industry.
Are there any skills, that Michael Anderson has?
This professional has the following skills: Call Centers, Forecasting, Management, Performance Management, Process Improvement, Crm, Customer Satisfaction, Collections, Workforce Management, and Call Center.