With work experience over 22 years, this expert is currently working at Alen as a Director of Customer Relationships. Micah received his education from 1990 to 1992 at the University of Alabama at Birmingham. This professional has received certifications in : Foundations For Success and Property and Casualty Licence. This expert can be found in Austin, Texas. To contact directly with Micah, you can search for their phone or email or get full information by requesting access to their further details through Connexy.
Name variants:
Micah Hart
Contact Information
Last Update
Jul 14, 2022
Email
mi**@hotmail.com, mi**@outlook.com, mi**@gm.com
Location
Austin, TX
Company
Workplace
Colleagues
Work History
Director of Customer Relationships
Austin, Texas Area
Currently designing a powerful relationship based organization that challenges current air purification industry standards. This area is the voice of Alen and offers a long term relationshi...
from Oct 2011
Senior Operations Manager
- Oversaw 400 seat site with primary responsibility for cable and high speed internet customer support.
- Successfully built and now run first Sitel Home Shore teams with both virtual coache...
Jul 2010 — Oct 2011
Interim Site Director
- Oversaw a 400 seat site with primary responsibility for cellular customer service.
- Exceeded monthly revenue and gross margin targets by 13%.
- Moved site from second to last into the top...
Feb 2010 — Jul 2010
Site Director
- Oversaw a 500 seat site with primary responsibility for cellular technical support.
- Drove site to #1 in Region in call handle time within first 90 days.
- Met/Exceed Gross Margin monthly...
Mar 2009 — Feb 2010
Ecommerce Manager
- Successfully oversaw Online Financial Demand profitability within Consumer focused business units resulting in 108% penetration rate to goal. This includes forecasting and driving incremen...
Mar 2007 — Mar 2009
Call Center Site Lead
- Optimally managed consumer finance call center operations, including serving as a proactive lead for an outbound calling campaign partnership with Dell, Inc. and various consumer service g...
Mar 2005 — Mar 2007
Director, Call Center
- Efficiently restructured a southern-based call center for a Dish Networks service provider, including overseeing all inbound / outbound sales and technical support activities and handling ...
2004 — 2005
Director, Retail Sales
- Effectively built and supervised a high-performance call center of over 100 stock brokers, including overseeing a $4-million payroll and incentives budget, managing 100% of incoming busine...
1999 — 2004
Director, Web Retail Business Development
- Spearheaded the development of a state-of-the-art inbound sales area supporting the Schwab.com web site, including overseeing call center staffing budgetary activities and developing key o...
1997 — 1999
Sr Manager, eSchwab
Conceived, built, and managed business development call center group for eSchwab software and web site.
1996 — 1997
Electronic Brokerage Consultant
In charge of SouthEast Region. Promoted the use of trading software, though branch education, public seminars, user groups, and individual consultations with high networth clients.
1993 — 1996
Education
1990 — 1992
1980 — 1985
Occupations
Home Contractor
Site Lead
Executive
Director
Cleaner
Health Specialist
Certified Nurse Aide
Engineer
Customer Service
Sales Specialist
Client Service Officer
Operations Manager
Director of Operations
Agents
Juris Doctor
Managers
Construction Specialist
Construction Laborer
Cleaners
Nurse
Nurse Practitioner
Skills
Leadership
Management
Process Improvement
Call Centers
Outsourcing
Customer Experience
Business Process Improvement
Training
Team Building
Crm
Forecasting
Sales
Strategic Planning
Project Management
Finance
Data Analysis
Business Development
Strategy
E Commerce
Customer Relationship Management
Consulting
Call Center
Inbound Marketing
Real Estate
Real Estate Financing
Bpo
Cost Benefit
Business Services
Organization
Contact Center Management
Business Networking
Sales Growth
Business Operations
FAQs about Micah Hart
What's the main profession of Micah Hart?
This professional's job is Site Leader - Austin
What jobs is Micah Hart proficient at at?
Micah is proficient at such jobs as Home Contractor and Site Lead.
Where does Micah Hart live?
They currently lives in Austin, Texas.
What is Micah's email?
The professional's email is mi**@hotmail.com and mi**@outlook.com.
How many companies did Micah Hart work at?
The professional worked at 12 jobs.
Does Micah Hart have personal webpage or blog?
The professional`s website is http://www.alencorp.com.
What education does Micah Hart have?
Micah studied at the University of Alabama at Birmingham from 1990 to 1992.
Are there any certifications, that Micah Hart has?
The expert received the following certifications: Foundations For Success and Property and Casualty Licence.