Matt Ek

Director of Client Experience

Matt Ek has been a Director of Client Experience in Symmetry Software since 2020. Furthermore, this professional has professional experience at more than ten companies in the relevant field. Matt has a total work experience of 29+ years. Matt Ek studied at the Northwestern University - Kellogg School of Management from 2006 to 2006. Nowadays this professional lives in Gilbert, Arizona region. You can find this professional's actual email address and number with our search.
Name variants:
Matthew Ek, Matthias Ek

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Contact Information

Last Update
Jun 22, 2022
ma**, ma**, ma**
Gilbert, AZ


Symmetry Software
Director of Client Experience

Scottsdale, AZ


Computer Software, Development & marketing of computer software, Computer Systems Design Accounting/Auditing/Bookkeeping, Computer Sales, Computer & Software Stores

Work History

Director of Client Experience

from Jun 2020

Senior Leader - Strategic Account Directors

from Mar 2018

Senior Executive Specializing In Service, Operations, Strategy and Business Transformation

Executive Leader in charge of ADP Tax Operations & Services, supporting 640K traditional payroll and PEO clients on ADP's Tax Filing and New Hire Reporting products. Manage annual budget tha...
Jul 1, 2011 — Sep 2017

Dvp-Tax Operations and Compliance Service

Served as Executive Leader for ADP's Tax Operations and Compliance Services for 550K clients using ADP's Tax Filing Service across all traditional payroll and PEO market segments. Drove tax ...
May 2008 — Jul 2011

Vice President - Field Services, Risk Management and Tax Research

Oversaw 3 key business units (Field Services, Research and Risk Management) consisting of 300+ associates across California, El Paso and India that supported regional U.S. payroll offices in...
Oct 2000 — May 2008

Vice President - Tax Field Services

Led Tax Field Services operations and Tier 2 support to all ADP Payroll segments.small business to national accounts, consisting of various regional offices that provided service delivery of...
Oct 1999 — Oct 2000

Senior Director Small Business and Major Accounts Field Services - Tax

Provided leadership to U.S. regional offices that delivered Tier 2 tax support to 300K clients within ADP's Tax Center. Enhanced ADP's Unemployment Services workflow and developed initial ma...
Oct 1998 — Oct 1999

Service Center Executive

Implementation of ADP Easypay product to the west coast service and sales organization. Established Implementation, Service and Operations for new product offering, with first client impleme...
Dec 1992 — Feb 1998

Autopay and Easypay Client Service Manager

Directed team of ~12 Client Service Representatives that serviced ADP Payroll and Tax clients, achieving consistent top client satisfaction scores. Focused on client experience, satisfaction...
Jun 1989 — Nov 1992

Account Executive Manager

Leadership to staff of 10 account executives responsible for the implementation of new clients to ADP Payroll and Tax Services. Partnering with Sales to drive growth and ease in on-boarding.
Sep 1988 — May 1989


Finance and Accounting Specialist
Operations Manager
Accounting Bookkeeper


Adp Payroll
Performance Management
Employee Benefits
Payroll Taxes
Employee Relations
Benefits Administration
Human Resources
Employee Engagement
Deferred Compensation
Operational Efficiency
Operational Excellence
Lean Six Sigma
Strategic Planning
Budget Management
P&L Management
Service Delivery
Onsite Offshore Delivery Model
Team Building
Contract Negotiation
Strategic Partnerships
Operations Management
Client Relationships Strengthening
Business Process Improvement
Human Resources Information Systems

FAQs about Matt Ek

What is the main profession of Matt Ek?

Matt Ek is a Director of Client Experience.

What jobs is Matt Ek a professional at?

The expert is a professional such jobs as Executive and Director.

Where is Matt Ek located?

The professional is located in Gilbert, Arizona.

Does Matt Ek have the email address?

ma** and ma** is The professional's email address.

How many companies did Matt Ek work at?

Matt Ek worked at ten jobs.

Where has Matt Ek studied?

Matt studied at the Northwestern University - Kellogg School of Management from 2006 to 2006.

Are there any special industries Matt Ek works in?

Matt works in Financial Services industry.

Are there any skills, that Matt Ek has?

This professional has the following skills: Adp Payroll, Payroll, Leadership, Performance Management, Management, Employee Benefits, Budgets, Payroll Taxes, Employee Relations, and Benefits Administration.