Jul 5, 2022
Union City, CA
Pacific Business Group on Health
Senior Manager of the California Quality Collaborative
from Feb 2012
Instructed department managers on Lean and Rapid Cycle Process Improvement methodologies. Liaised with internal stakeholders on clinical care and quality outcomes process improvement project...
Dec 2010 — Mar 2012
Coordinated data collection and analysis for Performance Improvement Teams, Quality Committee, and Quality Improvement Department as needed, including by preparing and compiling process flow...
Sep 2007 — Dec 2010
Gathered business requirements, recommended process improvements, documented workflows and developed policies for the Registration Department in connection with implementing a hospital-wide ...
Jul 2004 — Oct 2006
Medical Practice Professional
Business Process Improvement