Kirk W Jeter

Senior Director, Client Services and Area Operations | Communications and Technology

Since 2016, Kirk W Jeter has been working in Sykes. This expert is an experienced Senior Director, Client Services and Area Operations | Communications and Technology with over nine years of work experience. According to Kirk's CV and work profile, Kirk W Jeter has worked at more than eight companies with numerous backgrounds and got different skills. Kirk studied at the Regis University from 2016 to 2017. This person is skilled in Spanish. Kirk can be found in Denver, Colorado – where this professional currently lives. You can contact with Kirk by looking for phone number or email or find additional information by requesting access to the professional's details from us.
Name variants:
Kirk Jeter

Contact Information

Last Update
Jun 22, 2022
Email
ki**@sykes.com, ch**@hotmail.com
Location
Denver, CO
Company

Workplace

Senior Director, Client Services and Area Operations | Communications and Technology

New Port Richey, FL

Industry

Business Services at Non-Commercial Site

Work History

Senior Director, Client Services and Area Operations | Communications and Technology

Started role in May 2016 supporting B&M and Work-at-Home operations and client relationships within the Communications and Technology verticals. As of January 2018, transitioned over entirel...
from May 1, 2016

Client Services Director

Supporting five clients across different industry verticals. Achieving operational performance while strengthening relationships with our customers. Successful partnerships with supporting a...
Dec 2014 — May 2016

Site Manager

Primary contact and leader for SYKES Fayetteville. Managed site of over 375 employees. Responsible for leading operational teams in surpassing client expectations, adding value to their busi...
Aug 1, 2013 — Dec 1, 2014

Senior Account Manager

Supported new SYKES’ site implementation to ensure successful recruitment, hiring, training, and performance management for the expansion with a financial client. Leading 150+ customer servi...
Feb 1, 2013 — Aug 1, 2013

Performance Excellence Manager

Providing strategic support for the site in order to guarantee clients’ expectations are fully met in all areas within department (Quality, Workforce Management, Risk Management, Process Sta...
May 2011 — Feb 2013

Sales - Client Services Manager

Planned, developed, coordinated, and directed sales workforce of 150+ employees for a leading provider in hotel accommodation. Aggressively pursued performance of internal and external key i...
Jun 2009 — Apr 2011

Customer Service - Client Services Manager

Developed and managed a customer service area of 125+ employees for a leading retail global supplier. Ensured achievement of key metrics, efficiency and promote growth opportunities within a...
Dec 2007 — Jun 2009

Customer Service - Account Supervisor

Supported eight teams in surpassing specific contract metrics, production objectives, performance against goals, quality level, and employee development and retention. Actively sought for op...
Feb 2007 — Dec 2007

Occupations

Executive
Senior Director
Accountant
Account Manager
Director
HR Specialist
Human Resources Specialist
Managers
Senior Manager
Operations Manager
Recruitment

Skills

Call Centers
Operations Management
Leadership
Customer Service
Management
Team Leadership
Customer Experience
Strategy
Contact Centers
Team Building
Outsourcing
Customer Satisfaction
Performance Management
Team Management
Customer Retention
Call Center
Vendor Management
Sales
Strategic Planning
Bpo
Workforce Management
Coaching
Business Process Improvement
Sales Management
Crm
Process Improvement
Business Process Outsourcing
Customer Relationship Management
Teamwork
Key Performance Indicators
Awesomeness
Logistics
Site Management

FAQs about Kirk W Jeter

What is the main profession of Kirk W Jeter?

Kirk W Jeter is a Senior Director, Client Services and Area Operations | Communications and Technology.

What are the main profession of The professional?

These person's professions are Executive and Senior Director

Where does Kirk W Jeter live?

Denver, Colorado is the place where Kirk W Jeter currently lives

What is Kirk W Jeter's email?

Kirk's email is ki**@sykes.com and ch**@hotmail.com.

How many companies did Kirk W Jeter work at?

The professional worked at eight jobs.

Where has Kirk W Jeter studied?

Kirk studied at the Regis University from 2016 to 2017.

What languages does Kirk W Jeter speak?

Kirk W Jeter speaks Spanish.

Are there any professional industries, that Kirk W Jeter works in?

This person works in Outsourcing/Offshoring industry.
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