Call Center Manager
897 Hinckley Rd, Burlingame, CA 94010
In charge of So California call center. Coit provides residential cleaning services. The call center receives both inbound calls and performs outgoing calls. I am responsible for scheduling,...
Aug 2011 — Jan 2013
Call Center Manager and Director
Responsible for all aspects of a centralized inbound call center. The department received an average of 500 calls per day, plus many email and instant messenger inquiries from 35 locations i...
Jan 1995 — Apr 2010
Call Center Sales Manager
Managed direct response inbound call center that sold a nationally advertised consumer electronic product. The department staffed 80 stations. Played key role in start up of operation. Dutie...
Dec 1991 — Mar 1994
Regional Call Center Manager
Oversaw appointment setting telemarketing operation for large residential security company, which operated 9 branch offices throughout California. Created centralized department at corporate...
Mar 1987 — Nov 1991
What's the main profession of Ken Hersh?
Ken Hersh is a Consumer Services.
What are the profession of Ken?
These person's professions are Executive and Manager
Where does Ken Hersh live?
Los Angeles, California is the place where Ken Hersh lives
Does the professional have the email address?
firstname.lastname@example.org is The professional's email address.
Where did Ken Hersh work?
The expert worked at Coit Services, Starving Students Moving Company.
What are the skills of Ken Hersh?
Ken Hersh has the following skills: Customer Satisfaction, Start Ups, Training, Sales Operations, Management, Call Centers, Recruiting, Sales, Call Center, and Customer Retention.