Jamieson Clay

Director of Customer Experience and Operations

We found the following information about Jamieson Clay at Access Media 3, where Jamieson Clay has worked as a Director of Customer Service Operations since 2011. Jamieson's total work experience is over 28 years, during which time this professional had at least six jobs at different companies to develop professional skills. Jamieson studied at the Columbia College. Jamieson Clay received the following certifications: Life Insurance, Health Insurance, and State of Illinois. Currently, Jamieson is located in Monte Vista, Colorado. You can contact with Jamieson by searching for phone or email address or get additional info by requesting access to Jamieson's additional details.
Name variants:
Jamieson Clay

Contact Information

Last Update
Jul 4, 2022
Email
jc**@evolenthealth.com, ja**@gewm.com
Location
Monte Vista, CO
Company

Workplace

Access Media 3
Director of Customer Service Operations

Industry

Telecommunications

Work History

Director of Customer Service Operations

Oak Brook Il.
Directly hired to help build the call center for a growing company by increasing productivity, sales and creating a great customer experience. Access Media 3 (AM3) is a rapidly growing premi...
from Aug 2011

Call Center

The University of Chicago Medicine has been at the forefront of medicine since 1927, when we cared for our first patients. Our mission is to provide superior healthcare in a compassionate ma...
May 2011 — Aug 2011

Call Center Manager

Specifically hired to drive customer service, sales, and productivity for largest cable company in United States, generating approximately $22B in revenue annually. Managed call center opera...
Dec 2005 — Feb 2011

Chief of Staff Midwest Division

Promoted to Associate Director based on strong performance in process improvement and customer service. Planned, managed, and provided leadership for largest US telecommunication company, ge...
1998 — 2005

Domestic Sale Manager

Oversaw sales operations for wholesale and retail computer supplier generating $50M in revenue annually. Opened new account for company in US, generated leads, and capitalized on sales oppor...
Feb 1993 — Jun 1999

E-5 Sergeant

► Improved enlisted retention by 32%. ► Received First Sergeant ranking for outstanding performance in 1997.
May 1989 — Jun 1998

Occupations

Executive
Director
Engineer
Customer Service
Sales Specialist
Client Service Officer
Government Official
Premier
Supplier
Health Specialist
Hospital Care Professional
Operations Manager
Government Service Executive
Chief Executive
Services Professional
Sales Representative
Health Professional
Health Practitioner

Skills

Call Centers
Customer Satisfaction
Telecommunications
Leadership
Customer Experience
Team Building
Management
Customer Service
Customer Retention
Sales Operations
Training
Call Center
Coaching
Strategy
Sales
Process Improvement
Sales Management
Sales Process
Strategic Planning
Vendor Management
Performance Management
Microsoft Office
Start Ups
Change Management
Project Management
Negotiation
Cross Functional Team Leadership
Acd
Voice of the Customer
Customer Acquisition
Call Center Development
Crm
Avaya
Sales Presentations
Ivr
Integration
Outsourcing
Workforce Management
Operations Management
Cisco Technologies
Inside Sales
Incentive Programs
Contract Negotiation
Marketing Strategy
Logistics Management
Account Management
People Management
Oral Communication
Healthcare
Public Health
Program Management
Wireless
Voip
Telephony
Cisco
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