Vms Intelligence Manager
from Sep 2018
Senior Support Analyst, Vms
Evaluates VMS processes and implements new functionality increasing efficiency for clients and internal teams Partners with VMS vendors, clients, and internal teams as the technical lead o...
from Jan 2015
Senior Implementation Analyst, Vms
Established the VMS configuration guidelines reducing rework and improving the implementation-to-support hand off process Implemented 3 client accounts on time and assisted with 5 implemen...
Mar 2014 — Dec 2014
Ris Site Manager
Randstad US in a wholly owned subsidiary of Randstad Holding nv, a $24.5 billion global provider of HR services.Employing 5,300 recruiting experts, Randstad is a top provider of outsourcing,...
from May 1, 2013
Implementation Analyst, Vms
Configured the VMS software, governed project timelines, and delivered clients the agreed upon solution at go live Implemented 4 client accounts on time and assisted with 2 implementations...
Nov 2010 — Dec 2012
Grew client ticket sales with effective marketing campaigns throughout Georgia & Alabama improving sales rank to 4th in the United States Customized presentations for clients featuring a f...
Nov 2007 — Jun 2010
Special Project Manager
Engineered all sales, marketing, and customer service projects for cross functional teams managing the data retrieval, collection, and reporting processes Developed a ticket holder renewal...
Nov 2002 — Oct 2007
Customer Service Manager
Recruited, interviewed, hired, and managed Customer Service staff, Interns, and Game-day staff for TOP (Ticket Office Personnel) Program Oversaw sales, marketing, and customer service proj...
Apr 2001 — Oct 2002
Customer Service Coordinator
Trained, coached, and supervised Customer Service staff, Interns, and Game-day staff for TOP Program Developed an annual invoice prototype for Luxury Suite Holders, Touchdown Club Members,...
Apr 1999 — Mar 2001
Senior Ticketing Specialist
Supervisor for Ticketing Specialists, Ticketing Department Events, and at Will Call on game days Sold season tickets, group tickets, single game tickets, and swiftly resolved customer serv...
Apr 1997 — Mar 1999
Answered calls and promptly resolved issues when first reported resulting in a positive fan experience Amended sales process for purchasing tickets over the phone resulting in reduced erro...
Sep 1995 — Mar 1997
Manage Client Relationships
Applicant Tracking Systems
New Hire Orientations
Business Process Improvement
Reporting and Analysis
What's the main profession of Dana Johnson?
The expert is a Ris Site Manager.
What jobs is Dana proficient at at?
Dana is proficient at Home Contractor and Site Manager jobs.
Where does Dana Johnson currently live?
Smyrna, Georgia is the place where Dana Johnson lives
Does Dana Johnson have the email address?
firstname.lastname@example.org is Dana Johnson's email address.
Where did Dana Johnson work?
This person worked at Randstad, Randstad.
What education does Dana Johnson have?
Dana studied at the Saint Leo University from 1990 to 1994.
What is professional industry that Dana Johnson is connected to?
This person works in Staffing And Recruiting industry.
What are special skills of Dana Johnson?
Dana has such skills as Management, Recruiting, Talent Acquisition, Human Resources, Sales, Business Development, Employee Relations, and Manage Client Relationships.